Support Newsletter
Welcome to the May edition of the PromoServe support team newsletter.
Automated Reporting
by Gareth Taylor
If your looking to keep track of Quotes, Sales Orders and Invoices, you can use automated reports either Daily, Weekly or Monthly and have them emailed to you automatically. No need to remember to run them yourself, let PromoServe do the work for you. Follow the user guide to set them up.
http://www.promoservehelp.com/tiki-index.php?page=Auto+Report+Generation&highlight=auto%20reports
Why not use our LIVE CHAT feature – http://messenger.providesupport.com/messenger/promoserve.html
Google Analytics on your website
by Richard Laws
Did you know that whatever website you have with us it can be linked to Google Analytics? This great FREE tool from Google allows you to monitor your website and gives you great insights in to what people are searching for and can help you market your site in creative ways. To link your website search www.promoservehelp.com for ‘Google’
Are you backing up PromoServe?
by Nathan Jones
Ensuring you have up to date backups of important software is crucial to the smooth running of any business.
PromoServe enables you to perform a full system backup or backup key areas of the system individually.
http://www.promoservehelp.com/tiki-index.php?page=How+to+backup+your+PromoServe+system
Support Calls & Phone Number to use
Please note that the number to get in touch should always be the following: 0844 509 0030 . We are open until 9pm but if you are struggling to get in touch please always ensure you call this number.
Why can’t I despatch a Sales Order
by Leyon Goode
Do you get a warning box appear when trying to despatch a Sales Order?
http://www.promoservehelp.com/tiki-index.php?page=cant+despatch+a+sales+order
PromoServe Help?
by Gareth Taylor
If you are looking for a step by step user guide or video tutorial on how to use a function in PromoServe, please visit www.promoservehelp.com
You can access the help site directly from your PromoServe system by pressing F3 on your keyboard, you will then be taken direct to the help documents relevant to the screen you were in.
What has the support team been up to?
Gareth is now a mster of DIY after painting his bathroom radiator and varnishing his front and back door sills.
Richard is getting ready for the PPD Football Cup and trying to get the PromoServe team in to some sort of fit state. Are you entering a team?
Leyon is off on his holidays AGAIN to Butlins in Skeggy. He is going to enter Mr Skegness 2011 so we all wish him luck.
Nathan has a birthday soon. He will be 29 and will be making the most of this year before he is officially meant to be sensible.
