Improve Customer Service

Improve your chances of winning repeat orders with PromoServe's inbuilt Customer Relationship Management tools
 

Designed for smaller and start up distribution businesses, PromoServe Lite is the industry's essential sourcing, quotation and order processing system.

  • Build your customer database up to include any relevant information, and use marketing tags to generate targeted mailing lists
  • Use the inbuilt Diary/Scheduler to manage your communication with the customer
  • Quote follow up prompt for sales team 

PromoServe Plus adds full accounts functionality to the Lite package, enabling non-stock holding distributors to run all key processes from one system.

  • Respond more quickly to quote requests with inbuilt links to online product research portals
  • Copy any previous quotes or orders with one click, then email a PDF quote
  • View all documentation regarding an order in one place - the electronic job bag - to better track the progress of an order

Designed for medium to large sized distributors, PromoServe Pro is the definite business management package for the corporate merchandise and printwear industry.

  • Use automated processes to update customers on their order progress 
  • Use previous purchase history to anticipate when the customer might need to re-order
  • Keep a record of the customer's size, location, industry, budget and even their likes and dislikes so you can accurately target their needs

 Please click on the logo of the package you're interested in to find out more, or click here to download a free 30 day trial of PromoServe Software.

Back to parent category PromoServe for Distributors