PromoServe CRM

PromoServe CRM is a modified version of Europe’s leading software package for Promotional Products Suppliers and Distributors, PromoServe. It is designed for businesses who need a highly sophisticated marketing package to promote their products to customers and prospects, and contains a complete suite of tools for email, fax, telephone and direct marketing, as well as a comprehensive campaign planner to co-ordinate marketing activity.

With separate databases for Customers and Prospects, PromoServe CRM makes it easy to segment your market, and send targeted, relevant messages to the right people. It comes complete with HTML Editor, an easy to use online resource which allows you to create stylish and professional HTML emails using a familiar Word style interface, ideal for businesses wishing to reduce overheads by creating their own marketing material.

Also included is Mail Cannon, the ultimate e-mail marketing tracking and delivery service. It allows you to send HTML and plain text e-shots to your eMail marketing lists via Industry Software’s servers removing any potential difficulties or issues with your Internet Service Provider. You can then review activity and auto report on campaign results; additionally, Mail Cannon auto manages unsubscribe requests, deals with duplicates and removes incorrect addresses from multiple lists.

A record that the campaign has been sent is stored on the customer / prospect record, and scheduling follow up campaigns is quick and easy. PromoServe CRM is one of the most comprehensive dedicated marketing packages available, and can be readily upgraded to include the full quotations and sales order processing routines within PromoServe as your company grows.

• Offers all the functionality you need for professional marketing
• Guaranteed to help improve your marketing performance and incorporates best marketing practise
• Edit html templates and create your own eshots without any technical knowledge
• Send HTML and plain text e-shots to your eMail marketing lists via Industry Software’s servers
• Review activity and auto report on campaign results, including Number of Messages Viewed, Viewers who clicked through to a website, Viewers who forwarded the Message to a colleague
• Build integrated Subscribe forms which can be pasted onto your website or into your e-shot
• Include a customised Unsubscribe link in the email
• Auto manages unsubscribe requests, deals with duplicates and removes incorrect addresses from multiple lists
• Campaign Planner enables you to co-ordinate your marketing activity, including advertising and exhibitions
• Can be used to action direct mail, fax, telephone and sms marketing as well as email
• Full range of support services available to enhance the performance of your software
• Supported direct from the development team
• Solution that can be Web or PC Based
• Powerful Customer, Prospect, Supplier and Support Staff Databases
• Fully integrated with other packages for word processing and e-mail
• Can be integrated with most other business software e.g. Sage
• Simple to customise fields and menus
• Custom designed report generation allows you to design your own reports
• Comprehensive database management tools to encourage completion and avoid duplications

• Customer, Prospect, Supplier & Staff Databases
• Diary & Planner
• Marketing Plan & Implement
• Email Productivity Client
• HTML Editor
• Mail Cannon

PROM007