Case Studies

PromoServe has met with instant success and is currently being used by members of the Page Partnership and Envoy buying groups, as well as big name players such as the Corporate Merchandise Company and Dowlis.

It's not just for the big boys, however!

Pro-Ad are a successful promotional merchandise company established in 1982, who were looking for one system to handle all of their key business processes. They were hoping that greater use of computer technology would enable them to reduce response times to customers and enhance the job management of customer orders.

They looked at many specialist systems for the promotional merchandise industry but they were weak in accounts and marketing. PromoServe was the only software that fulfilled all of Pro-Ad's requirements, came in under budget and could be implemented within a month.

PromoServe Benefits

• Provides a higher level of account management with all quotes being followed up in a professional and timely manner
• Indepth management reports
• Enhanced marketing capabilities - including the ability to target everyone who hasn't ordered for a period of time with a professional HTML e-shot
• Full stock control
• Higher standard of customer service

Key Processes Involved

• Picture Quotes
• HTML Editor
• CRM Operations Centre
• E-Marketing
• Stock Control
• Integrated Accounts

Return on Investment

"The new software improved efficiency by up to a third which can only be good news for customers!"
Loren Nardini, Pro-Ad Sales Manager.

Future Potential

An exciting feature of PromoServe is seamless integration with QuickOrder Portal, a customisable online shop. It is anticipated that Pro-Ad will continue their commitment to improving their business through technology by investing in this functionality.